Legal

Privacy Policy

Last updated: June 7, 2026

Who we are

Tom Mitchell Digital (TMD) is a revenue path operations company operated by Tom Mitchell, based in Ottawa, Ontario, Canada. This policy applies to tommitchelldigital.com and all services offered through it.

Contact: tom@tommitchelldigital.com

What information we collect

Information you provide directly:

  • Name and email address when subscribing to The Leak newsletter
  • Name, email, and business details submitted via the client intake form (Tally)
  • Payment information submitted via Stripe when purchasing a service

Information collected automatically:

  • Site usage data collected via PostHog analytics (pages visited, time on site, referral source, browser type, approximate location)
  • Email engagement data collected via GMass when you receive outreach or follow-up emails from TMD (open rates, click activity)

Information we store operationally:

  • Client and prospect data entered into our internal pipeline system (Airtable), including name, email, business context, and engagement history

How we use your information

  • Deliver purchased services (Profit Path Brief, Map, Build, Operator)
  • Send The Leak newsletter to subscribers who have opted in
  • Conduct outreach to prospective clients
  • Process payments securely via Stripe
  • Analyze site performance and improve user experience via PostHog
  • Manage our client and prospect pipeline internally

We do not sell your personal information to third parties. We do not use your data for advertising or remarketing purposes.

Legal basis for processing (UK and international users)

For users in the United Kingdom and other jurisdictions requiring a lawful basis for processing personal data, TMD processes your data on the following bases:

  • Contract performancewhen processing is necessary to deliver a purchased service
  • Legitimate interestsfor analytics, pipeline management, and business outreach
  • Consentfor newsletter subscriptions and marketing communications

You may withdraw consent at any time by contacting tom@tommitchelldigital.com or using the unsubscribe link in any email.

Cookies

TMD uses analytics cookies via PostHog to understand how visitors use the site. These cookies do not identify you personally and are not used for advertising or remarketing.

By continuing to use tommitchelldigital.com, you consent to the use of analytics cookies. You may disable cookies in your browser settings at any time.

Third-party services

TMD uses the following third-party services to operate:

Service
Purpose
Payment processing
Client intake forms
Site analytics
Email outreach
Pipeline and client management

Each service operates under its own privacy policy. TMD is not responsible for the data practices of these third parties.

Data retention

We retain your personal data for as long as necessary to deliver services, maintain accurate business records, and comply with legal obligations. Client intake and engagement data is retained for a minimum of three years. Newsletter subscriber data is retained until you unsubscribe.

Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent at any time
  • Lodge a complaint with your local data protection authority

Canada (PIPEDA): You have the right to access and correct personal information TMD holds about you.

United Kingdom: TMD complies with UK GDPR. You may contact the Information Commissioner's Office (ICO) at ico.org.uk with complaints.

Australia: TMD complies with the Australian Privacy Act 1988. You may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au with complaints.

United States: TMD does not sell personal data. California residents have rights under the CCPA including the right to know, delete, and opt out of sale of personal information.

To exercise any of these rights, contact: tom@tommitchelldigital.com

Data security

TMD takes reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Payment data is handled exclusively by Stripe and is never stored by TMD directly.

Changes to this policy

TMD may update this policy from time to time. Material changes will be noted by updating the “Last updated” date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions or requests:

Tom Mitchell Digitaltom@tommitchelldigital.comOttawa, Ontario, Canada